Legal Notice
Grievance Officer
In accordance with the Information Technology Act, 2000 and the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the contact details of our Grievance Officer are provided below.
Contact Details
| Name | Chandan Kumar |
| Designation | Grievance Officer / Proprietor |
| Address | UPSC Store Shop No. 12, Main Market, Mukherjee Nagar, Delhi 110009, India |
| [email protected] | |
| Phone / WhatsApp | +91 70045 49563 |
| Working Hours | Monday to Saturday, 9:00 AM to 7:00 PM IST |
| Response Time | Within 24 hours of receipt of complaint |
How to Raise a Complaint
- Email your complaint to [email protected] with subject line “Grievance — [Order ID / Issue]”
- Include: your full name, contact number, order ID (if applicable), and a clear description of the issue
- Attach any supporting evidence (screenshots, photos, or videos)
- You will receive an acknowledgement within 24 hours
- Resolution will be provided within 15 days of complaint receipt
Business Information: UPSC Store is operated as a sole proprietorship by Chandan Kumar, registered at the address above. We are an online retailer of UPSC civil services preparation materials. For any commercial or legal correspondence, please use the contact details provided.