Privacy Policy – Upsc Store

Effective Date: December 11, 2025

Welcome to UPSC STORE (upscstore.com). We are committed to protecting the privacy and security of your personal data. This policy comprehensively explains how we collect, use, process, and safeguard your information when you use our website, purchase our products, or interact with us.

1. Scope and Applicability

This policy applies to all personal data collected by UPSC STORE through the website upscstore.com and any related services (such as mobile applications or social media pages).

2. The Data Controller

The data controller responsible for the processing of your personal data is:

UPSC STORE

C-345, Gf, C Block,

Mukherjee Nagar, Nehru Vihar, Delhi-110054

Email: team@upscstore.com

3. Personal Data We Collect and How We Use It

We collect and process various categories of personal data based on the nature of your interaction with us:

Category of Data	Specific Data Points	Purpose of Processing	Lawful Basis
Identity Data	Name, Username, Account ID.	Account creation, identification, and communication.	Contractual Necessity (Service fulfillment).
Contact Data	Email address, Phone number, Shipping and Billing addresses.	Order fulfillment, delivery, and customer service.	Contractual Necessity (Order processing).
Transaction Data	Details about payments, products purchased, order history.	Transaction management, accounting, and legal compliance.	Legal Obligation and Contractual Necessity.
Technical Data	IP address, browser type, time zone, operating system, device information.	Website security, troubleshooting, and fraud prevention.	Legitimate Interest (Ensuring system security).
Usage Data	Information about how you use our website (pages viewed, time on site).	Website improvement, content optimization, and marketing analysis.	Consent (via Cookies) and Legitimate Interest (Site function).
Marketing Data	Your preferences in receiving marketing communications.	Sending promotional emails and newsletters (if opted-in).	Consent (Opt-in process).

4. Cookies and Tracking Technologies

We use cookies, web beacons, and other similar tracking technologies to track activity on our service and hold certain information.

Essential Cookies: Necessary for the website to function (e.g., managing the shopping cart).
Analytics Cookies: Help us understand how visitors interact with the website (e.g., Google Analytics).
Marketing/Targeting Cookies: Used to deliver relevant advertisements to users.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

5. Disclosure and Sharing of Your Personal Data

We only share your personal data with third parties when necessary to fulfill our business operations or meet legal requirements:

Payment Processors: For securing and authorizing payment transactions (e.g., Razorpay, PayU).
Delivery Partners: Courier and logistics companies necessary to deliver your purchased products.
IT Service Providers: For hosting, maintenance, and data analysis (e.g., cloud hosting services).
Legal Requirements: If required by law, subpoena, or legal process to protect our rights, your safety, or the safety of others.

We ensure all third-party service providers are contractually obligated to maintain data confidentiality and security.

6. Data Security

We have implemented security measures, including physical, electronic, and procedural safeguards, to protect your personal data. These measures include using Secure Socket Layer (SSL) encryption for all transactions and restricting access to data storage and processing facilities. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

7. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy:

Order Records: Transaction data will be retained for the period required by tax and accounting laws.
Account Data: Retained as long as your account remains active or as needed to provide you services.
Marketing Data: Retained until you opt-out or withdraw consent.

8. Your Data Protection Rights

Depending on the region in which you reside, you may have the following data protection rights:

The Right to Access: The right to request copies of your personal data.
The Right to Rectification: The right to request that we correct any information you believe is inaccurate or incomplete.
The Right to Erasure (Right to be Forgotten): The right to request that we erase your personal data, under certain conditions.¹²
The Right to Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions.³⁴
The Right to Object ⁵to Processing: Th⁶e right to object to our processing of your personal data, under certain conditions (e.g., direct marketing).
The Right to Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at team@upscstore.com. We will respond to your request within a reasonable timeframe.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes.